Placement-linked program
Telecalling, Counselling & Sales Training
Turn conversations into careers — 20 days of live calling practice, counselling frameworks, CRM discipline and a real 30-day internship.
20 Days Total
Online + Offline
30-Day Internship
Placement Assistance
Curriculum
5 structured modules
Every module ends with practice, not just notes. Expand a module to see what's inside.
- Voice, tone, pace and phone etiquette
- Opening lines that don't get cut off
- Cold, warm and follow-up call structures
- Call scripting and personalisation
- The GROW counselling framework
- Active listening and probing questions
- Understanding parent and student concerns
- Ethical counselling — advising, not pressuring
- Need discovery and value framing
- Objection handling: price, time, trust
- Closing techniques and follow-up cadence
- Reading a pipeline and prioritising leads
- CRM entry, tagging and lead status hygiene
- Daily and weekly reporting formats
- TRAI and DND compliance essentials
- Data privacy and customer consent basics
- Resume and profile building
- Mock interviews and voice assessment rounds
- Group discussion practice
- 30-day internship briefing and expectations
Eligibility
Who is this for?
- Fresh graduates aiming for BPO, EdTech or inside-sales roles
- 12th pass candidates who communicate confidently
- Anyone who wants a desk-based career with growth into sales
Why it works
Built around real hiring
You practise on real calls
Scripts are useless until you have handled a live objection. Most of your time is spent on the phone, not in a slide deck.
Counselling, not pushing
The GROW framework teaches you to understand the caller first — which is exactly what EdTech and service employers hire for.
Compliance-ready from day one
CRM hygiene and TRAI/DND rules are part of the course, so employers spend less time re-training you.
Fee & Batch
₹8,999
All-inclusive — training, material and internship placement
- Limited to 25 learners per batch
- 20 Days Total · Online + Offline
- Next batch: announced monthly — ask us for the current date
Secure payment via Razorpay — UPI, cards, netbanking & wallets
Talk to a counsellor first
Quick Facts
Fees, eligibility, duration and batch timings
The key details in one place — no fine print.
- Fee
- ₹8,999 — all-inclusive (training, study material and internship placement)
- Duration
- 20 Days Total, followed by a 30-day internship
- Format
- Online + Offline
- Eligibility
- Fresh graduates aiming for BPO, EdTech or inside-sales roles
- Batch size
- Limited to 25 learners per batch
- Batch timings
- Next batch: announced monthly — ask us for the current date. For current batch timings, ask our counsellor.
FAQ
Questions about this program
You need to be clear and confident. Training runs in Hindi, Marathi and English, and spoken-English practice is built into the course.
BPO, EdTech, insurance, healthcare services and inside-sales teams that need counsellors and telecallers who can hold a real conversation.
No — and nobody should promise that. We offer placement assistance: interview opportunities with our hiring partners, plus resume and interview preparation.
Theory and frameworks run online; calling labs, role plays and mock interviews happen offline at our Nagpur centre.